CONTACT FORM

If your order has not yet been processed or shipped, please write to me as soon as possible via this contact form. I will do my utmost to fulfill your request.

I pay close attention to the selection of items and the preparation of your orders; however, an error may sometimes occur (missing item, defect, etc.). If this happens, I invite you to contact me without delay.

Your orders are carefully prepared within 24–48 business hours. The estimated delivery times by the carriers are as follows: France 2–5 business days, Europe 4–7 business days.

You have 14 days from the receipt of your package to make a return. Go to the returns portal by clicking here to submit your request and follow the instructions.

For more information, please visit our Delivery & Returns policy page.

A pre-order allows you to reserve an item before it arrives in stock. Payment is made at the time of order confirmation to guarantee the reservation of your item.

The date indicated on the product page (and in your order details) corresponds to an estimated shipping date or period. This is not a guaranteed delivery date: it may vary slightly depending on the receipt of goods and shipping.

If your order contains multiple items, including one or more pre-order items, it will be shipped all at once, when all items become available. Items already in stock are reserved for you while awaiting the arrival of the final item. This also ensures you are only charged for shipping once.

As soon as your complete order is ready and handed over to the carrier, you will automatically receive a shipping confirmation email with your tracking link.

💡 Good to know: if you wish to receive the items already available immediately without waiting for a pre-order item, we recommend placing two separate orders. Each order will then be subject to its own shipping costs.

By email at hello@meya-dressing.fr or via the contact form. Response within 24 to 48 business hours.