An order confirmation email is sent to you immediately. Please check your SPAM or Promotions folder if you have not received it in your main inbox or notifications.

If your order has not yet been shipped, please email me as soon as possible at hello@meya-dressing.fr. I will do my best to fulfill your request.

I pay particular attention to the selection of items and the preparation of your orders, but an error can sometimes occur (missing item, defect, etc.). If this happens, I invite you to immediately submit a return request by following the instructions.

You can choose delivery to a relay point, post office, or locker, or directly to your home.

After validating your order payment, you must select a relay point. To do this, a map automatically appears, allowing you to choose your preferred relay point. If you encounter difficulties selecting your relay point, the one closest to your address will be automatically chosen. If this relay point is not suitable, please do not hesitate to contact me by email at hello@meya-dressing.fr

I carefully prepare your orders within 24–48 working hours. The estimated delivery times by carriers are as follows: France 2–5 working days, Europe 4–7 working days.

Delivery is free for purchases over €120 (in metropolitan France). Otherwise, they are automatically calculated at checkout according to the chosen carrier. You can find all information on delivery fees by clicking here.

Upon shipment, you will receive a shipping confirmation email with a real-time tracking link.

Yes, mainly to metropolitan France, Europe & French Overseas Departments and Territories. Fees/times are displayed at the time of payment according to the address.

You have 14 days after receiving your package to return an item that does not suit you, or that has a defect/or wrong reference. The item must be returned: unworn, unwashed, with tags and original packaging. 

In case of a defective item or wrong reference, you must report it within 48 hours of receiving your order via the Return Portal.

Click here to make your return request and follow the instructions.

Return shipping costs are your responsibility, unless there is an error on our part or a defective item.

Upon receipt and verification of the return (within 14 working days). The refund is made to the payment method used to validate your order if you have chosen this option. You can also request a refund in the form of a gift card (in which case, return shipping is free) or request an exchange for another size.

Each product page includes a size guide and my advice. If in doubt (body type, colorimetry, etc.), feel free to download the Mëya Style Guide for free. If you would like personalized coaching, I would be delighted to assist you. Book a free 15-minute discovery call here.

Mëya operates with limited capsules. Restocks are therefore rare, and mainly concern timeless pieces.

The items I select are produced in France, Italy, or China. You will find the country of production on each product description.

Yes: on the website (Mëya's journal, product sheets, Style Guide), via the newsletter, and on my social networks @meya.dressing. Practical methods and mini-guides are integrated throughout the capsules. And, I also offer coaching.

Credit card (Visa, Mastercard, CB), PayPal. Installment payments with Alma or PayPal.

Yes 🔒 Payments are processed via a certified platform (SSL). I never have access to bank details.

Yes, enter the code at the time of payment.

A customer account is automatically created when you place your first order. This allows you to track your orders, returns, and loyalty and referral program. 

Log in to save your favorites via the heart icon. You can find them there and be notified of stock returns.

Use "forgot password". If the problem persists, contact us: hello@meya-dressing.fr.

Yes, in the form of a digital card. Click here.

From the form at the bottom of the page. You will receive my offers, advice, methods, and capsule launches. A small gift for you when you subscribe, you will receive a promotional code.

Refer to the care label. Our product sheets also contain tips to extend the life of your clothes.